After-sales for TFs is tricky, as a collector, you will require some level of patience and some basic DIY skills. Why? Because the issue will never be just the faulty toy in your hand right now, instead, you want to make sure that, hopefully, hundreds (if not thousands) of toys you already had as well as hundreds (if not thousands) of toys you are going to have in future will not bring headaches to you. Item faulty does happen, from 1 in every 20 in 3rd party toys for some brand to 1 in 200 in official ones.

Some of my own stories here:
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Preorder is a widely used method among transformer collectors around the world. Third party toy makers’ biggest spending is on preliminary design phrases. Once a design is passed, they will announce their product and pre-order information to the community, via their social network profiles or TF dealers. Preorder helps toy makers to estimate the market size, budget for production and pricing. Depending on which country you are located, preorder may be full amount upfront or deposit only.

Do I have to preorder?

Continue reading Note for preorder